Return and Exchange

Return and Refund Process for Peplos Jeans

At Peplos Jeans, we strive to ensure your satisfaction with every purchase. If, for any reason, you wish to return a product, follow our simple return and refund process:

Via My Account:

  1. Log in to your account on Peplos Jeans website.
  2. Navigate to the "My Orders" section.
  3. Select the order containing the product you want to return.
  4. Click on the "Return a Product" option.
  5. Follow the on-screen instructions to complete the return process.

Via Support Section:

  1. Visit the Support section in the website menu.
  2. Choose the "Place a Return" option.
  3. Provide the required details, including order number and reason for return.
  4. Follow the instructions to initiate the return.

Important Guidelines:

  1. Ensure the product is unused, in its original packaging, and includes all accessories.
  2. Print the return label provided and affix it to the package.
  3. Drop off the package at the designated return location or schedule a pickup.

Refund Process:

  1. Once we receive the returned product, our team will inspect it.
  2. Upon successful inspection, we will process your refund.
  3. Expect the refund amount to be credited to your original payment method within 14 business days.

Terms and Condition:

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

The following items cannot be returned or exchanged:

  • Customised orders.
  • Damaged or defective product by customer.
  • Used Products.
  • Product without purchase proof.

In case you receive a defective or damaged products from our side please prefer to record while unboxing the order.  Please contact us at the contact details below to arrange a refund or exchange of such products.


For any further assistance, feel free to reach out to our customer support team. Thank you for choosing Peplos Jeans – where your satisfaction is our priority! If you have any questions concerning our return policy, please contact us at:

+91 7290888777